To initiate a return, please contact us via the contact form or email us at info.heatixx@gmail.com.

We will guide you through the process and provide the necessary instructions.

The heating system works through conductive materials such as carbon fiber, metal alloys, or graphene. When connected to a power source, electricity passes through these materials, generating heat. The heat is then evenly distributed across the designated heating zones, ensuring consistent warmth. These materials, known for their excellent conductivity and flexibility, are ideal for use in heated clothing and accessories, offering effective and reliable heating.

Yes, the heating system is safe. It operates on low voltage, with built-in safety features such as overheat protection to prevent any risks. The materials used are designed to ensure both effective heating and safety during use.

If you have any further questions, feel free to contact us through our contact form or at info.heatixx@gmail.com.